Frequently Asked Questions

Below you will answers to some of our most frequently asked questions. If you can't find the answer you're looking for, please contact our team on (03) 8559 7777 or 1800 111 440, Mon- Fri, 9am - 5pm. You can also email us at This email address is being protected from spambots. You need JavaScript enabled to view it.


Common Questions 


Donations and receipts


Why should I donate?